Privacy Policy

Introduction

MedicalGoGo ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website medicalgogo.co.uk and use our services.

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Fill out our contact form
• Subscribe to our newsletter or insights
• Request information about our services
• Communicate with us via email or phone

The personal information we collect may include:

• Name and professional title
• Company name and position
• Email address
• Phone number
• Professional interests and areas of expertise
• Any other information you choose to provide

Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device and browsing actions, including:

• IP address
• Browser type and version
• Operating system
• Pages visited and time spent on pages
• Referring website addresses
• Date and time of visits

How We Use Your Information

We use the information we collect for the following purposes:

• Service Delivery: To respond to your inquiries and provide the services you request
• Communication: To send you information about our services, insights, and industry updates
• Website Improvement: To understand how visitors use our website and improve user experience
• Business Development: To identify potential collaboration opportunities and better understand client needs
• Legal Compliance: To comply with applicable laws and regulations
• Security: To protect against fraudulent, unauthorized, or illegal activity

Legal Basis for Processing (GDPR)

If you are located in the European Economic Area (EEA) or United Kingdom, our legal basis for collecting and using your personal information depends on the information concerned and the context in which we collect it:

• Consent: You have given us explicit consent to process your information (e.g., newsletter signup)
• Contractual Necessity: Processing is necessary to provide services you have requested
• Legal Obligation: We need to comply with legal requirements
• Legitimate Interests: Processing is in our legitimate business interests and does not override your rights

Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

Service Providers

We may share information with trusted third-party service providers who assist us in operating our website, conducting our business, or servicing you. These parties are contractually obligated to keep your information confidential and use it only for the purposes for which we disclose it to them.

Business Transfers

If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will provide notice before your information becomes subject to a different privacy policy.

Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., court orders, government agencies).

Protection of Rights

We may disclose information when we believe it is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.

Your Data Protection Rights (GDPR)

If you are located in the EEA or UK, you have the following rights regarding your personal information:

• Right to Access: You can request copies of your personal information
• Right to Rectification: You can request correction of inaccurate or incomplete information
• Right to Erasure: You can request deletion of your personal information
• Right to Restrict Processing: You can request restriction of processing your information
• Right to Data Portability: You can request transfer of your information to another organization
• Right to Object: You can object to our processing of your information
• Right to Withdraw Consent: You can withdraw consent at any time where we relied on consent to process your information

To exercise any of these rights, please contact us using the details provided below. We will respond to your request within one month.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our website and store certain information. You can instruct your browser to refuse all cookies or indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website.

For more information about how we use cookies, please see our Cookie Policy.

Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to read the privacy policies of any third-party websites you visit.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit and at rest
• Regular security assessments and updates
• Access controls and authentication procedures
• Staff training on data protection

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee absolute security.

International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws different from those in your country.

When we transfer personal information from the EEA or UK to other countries, we ensure appropriate safeguards are in place, such as standard contractual clauses approved by the European Commission.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal information, please contact us immediately.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

We encourage you to review this Privacy Policy periodically for any changes. Your continued use of our website after any modifications indicates your acceptance of the updated Privacy Policy.

Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us:

Data Protection Officer

For data protection queries, you may contact our Data Protection Officer:

Supervisory Authority

If you are located in the EEA or UK and believe we have not addressed your concerns adequately, you have the right to lodge a complaint with your local data protection supervisory authority.

For the UK: Information Commissioner's Office (ICO)
Website: https://ico.org.uk